24/7 Emergency Response — Active Now

South Africa's Biggest
Emergency Plumbing
Specialists

Blocked drains, burst pipes, geyser failures — we respond fast, around the clock. Serving Johannesburg, Pretoria, Durban & Cape Town.

24/7 Emergency
Call-Out
Nationwide
Franchise Network
FASA Full
Member
Residential &
Commercial
Explore
What We Do

Expert Plumbing Services,Any Time. Any Emergency.

From blocked drains to burst pipes, our certified technicians deliver fast, professional solutions across South Africa — 24 hours a day, 7 days a week.

Blocked Drains

Unblocking and cleaning of blocked drain lines for residential and commercial properties.

Learn more

Burst Pipes

Emergency repair and replacement of burst water pipes to prevent water damage to your property.

Learn more

Leak Detection

Professional leak detection services to locate hidden water leaks in pipes and infrastructure.

Learn more

Geyser Repairs & Replacements

Repair and replacement of geysers including high-pressure units. Kwikot replacements supplied with a 6-year warranty.

Learn more

CCTV Camera Drain Inspections

Advanced CCTV camera inspections to diagnose drain and sewer line problems without excavation.

Learn more

Septic Tanks & French Drains

Installation, maintenance, and pumping of septic tanks and French drain systems for residential and commercial sites.

Learn more
Available Now

24-Hour Emergency Plumbing

Round-the-clock emergency call-out service for all plumbing emergencies across South Africa. We're here when you need us most.

Call for Emergency Help
Who We Are

South Africa's Biggest 24-HourEmergency Plumbing Specialists

The Drain Surgeon has built a reputation as South Africa's most trusted emergency plumbing network. Operating as a franchise across the country's major cities — Johannesburg, Pretoria, Durban, and Cape Town — we deliver rapid, professional plumbing solutions around the clock, every day of the year.

Whether you're dealing with a blocked drain at midnight, a burst pipe flooding your home, or a geyser that's given up — The Drain Surgeon is the team you call. Our skilled plumbers are on standby 24 hours a day, ready to respond fast, diagnose accurately, and fix it right the first time.

As a full member of the Franchise Association of South Africa (FASA), The Drain Surgeon Franchising Africa (Pty) Ltd operates under FASA's Code of Ethics — giving every customer the assurance of professional, accountable, and standardised service wherever they are in South Africa.

FASA Full Member
24-Hour Emergency Service
National Franchise Network
Get Emergency Help Now

We Cover Major Cities Across South Africa

  • Johannesburg
    Gauteng
  • Pretoria
    Gauteng
  • Durban
    KwaZulu-Natal
  • Cape Town
    Western Cape

Find Your Nearest Branch

The Drain Surgeon operates franchise branches across South Africa. Search for your nearest location on Google Maps to get directions and local contact details.

Open in Google Maps
How It Works

From Your Call toProblem Solved

We've streamlined our process so you spend less time stressed and more time back to normal. Fast, professional, and reliable — every time.

Step 01

Call Us Anytime

Reach our 24/7 emergency line. A real person answers — day or night, weekends included.

Step 02

Rapid Dispatch

We locate your nearest available technician and dispatch them immediately to your address.

Step 03

Expert Diagnosis

Our specialist assesses the issue — using CCTV camera inspection if needed to find the root cause.

Step 04

Fix It Right

We carry out the repair on-site — blocked drains, burst pipes, geyser replacement, leak sealing, and more.

Step 05

Job Complete

We leave your property clean and problem-free. Our work is backed by the FASA Code of Ethics.

Available 24 Hours a Day, 7 Days a Week

Including public holidays. Johannesburg, Pretoria, Durban & Cape Town.

Lines Open Now
Got Questions?

Frequently Asked Questions

Everything you need to know before you call. Can't find your answer? We're available 24 hours a day.

Yes. The Drain Surgeon operates a true 24-hour emergency plumbing call-out service, 365 days a year. Whether you have a burst pipe at 2 AM on a public holiday or a blocked drain over the weekend, our technicians are on standby across Johannesburg, Pretoria, Durban, Cape Town, and beyond.

The Drain Surgeon operates as a national franchise network across South Africa's major cities and surrounding areas, including Johannesburg, Pretoria, Durban, and Cape Town. As a franchise-based service, each region is served by a dedicated local team backed by national standards and the same quality guarantee.

Absolutely. The Drain Surgeon handles blocked drains, burst pipes, leak detection, geyser repairs, CCTV inspections, and septic tank services for both residential homes and commercial properties. Our teams are equipped for jobs of all scales, from a single household drain to large commercial drainage systems.

First, locate and shut off your main water supply valve to stop the flow and minimise water damage. Switch off your geyser if it is electrically powered. Move valuables away from the affected area and call us immediately — our 24-hour emergency line is always answered. Our technicians will arrive quickly to assess, repair, or replace the damaged pipe.

Yes. We supply and install replacement Kwikot geysers, which come backed by a 6-year manufacturer's warranty. We also handle repairs and replacements of high-pressure geyser units. A properly functioning geyser is critical to your home — we make sure yours is installed correctly and covered.

No excavation is required. Our technicians insert a specialist waterproof CCTV camera directly into your drain or sewer line. The camera transmits live footage so we can see exactly where blockages, cracks, root intrusions, or collapses have occurred — all without breaking ground. This approach saves time, disruption, and unnecessary costs before any work begins.

Still have questions? Our team is ready to help right now.

Call Us 24/7
Get In Touch

Contact The Drain Surgeon

Need emergency plumbing or want to schedule a service? Send us a message and your nearest franchise will get back to you promptly.

Send Us a Message

For plumbing emergencies, please call your nearest franchise directly. We operate 24 hours, 7 days a week.

Contact Information

24-Hour Emergency Line

Call your nearest franchise — available 24/7

Johannesburg • Pretoria • Durban • Cape Town

Service Area

South Africa's Biggest Emergency Plumbing Network

Franchise operations across major cities nationwide

Accreditation

Full Member — Franchise Association of South Africa

Operating under the FASA Code of Ethics

Find Your Nearest Branch
South Africa

The Drain Surgeon (The Plumbing Surgeon)

Usually replies instantly

Hi! 👋 Welcome to The Drain Surgeon (The Plumbing Surgeon). Ask me anything about our services, pricing, or hours — or type your own question below.